Refund Policy

Thank you for choosing CozyCaress. We strive to provide the best products and services to our valued customers. As part of our commitment to transparency and fairness, we have outlined our refund policy below.

  1. All Sales Are Final: We do not offer refunds, returns, or exchanges on any products or services sold by CozyCaress. Once a purchase is made, it is considered final.
  2. Exclusions: The following circumstances are not eligible for a refund: a. Change of Mind: We do not provide refunds if you have a change of mind after making a purchase. b. Downloadable or Digital Products: Any digital or downloadable products purchased from us are non-refundable. c. Services: All service fees and charges are non-refundable once the service has been rendered.
  3. Defective or Damaged Products: In the event that a product you purchased from us is found to be defective or damaged upon receipt, please contact us within 3 days from the date of delivery. We will evaluate the situation on a case-by-case basis and, if applicable, provide a replacement for the defective or damaged product.
  4. Cancelled Services: If you have subscribed to any recurring services from CozyCaress and wish to cancel, please refer to the cancellation policy outlined in the terms and conditions specific to that service.
  5. Chargebacks and Disputes: If you initiate a chargeback or dispute with your credit card company or payment provider for a purchase made with us, you will be in violation of this policy. We reserve the right to dispute any chargebacks or disputes and may take legal action to recover any lost revenue or costs associated with the dispute.
  6. Amendments: CozyCaress reserves the right to modify or update this policy at any time without prior notice. The updated policy will be effective from the date of posting on our website.

By making a purchase with CozyCaress, you acknowledge and agree to the terms of this No Refund Policy.

If you have any questions or concerns regarding this policy, please feel free to contact our customer support team at

Thank you for your understanding and continued support.